Return & Exchange Policy

 

At Herbliv, we are committed to providing high-quality herbal wellness products for men. We understand that sometimes returns or exchanges may be necessary. Below are the details of our return and exchange policy for the Herbliv Marriage Essentials bundle:

Eligibility for Returns & Exchanges

·                  The Herbliv Marriage Essentials bundle can only be returned or exchanged if all product seals remain unopened.

·                  Customers with allergies to any ingredients in the Majoon products may be eligible for a partial refund (not a full refund).

·                  The herbal oil included in the bundle is non-returnable and non-exchangeable due to its nature.

How to Return or Exchange

·                  Call Herbliv customer services number +92 302 1900760 to begin the return or exchange process.

·                  Our team will arrange the pickup through authorized courier service.

·                  Once we receive your return, we will process the refund within 24 business hours.

·                  PKR. 500 deduction applies to refunds (not exchanges).

Return & Exchange Timeframe

·                  Customers can request a refund or exchange within 7 days of receiving their parcel (including the day of delivery).

·                  To speed up the process, please share a clear image of the parcel with the delivery slip attached.

Change of Mind Policy

·                  Returns due to a change of mind are not accepted.

At Herbliv, we aim to make your shopping experience as smooth as possible. If you need assistance with a return or exchange, please contact our customer support team.

Customer Support: +92 302 1900760

Note: This policy is subject to change at Herbliv’s discretion.